| Price/Quotation |
| All HT window fashions™ (HT) products and parts pricing are FOB HT facility, not including freight. All prices subject to change without notice. |
| To ensure order accuracy, complete order options and specification information, please use HT order form. The blank HT ORDER FORM can be found at the back of the price guide. Make copies to create additional blank order forms. |
|
| Email Orders |
| Dealers are able to download order form from www.htwfonline.com, then complete the order form and email it to emailorder@richview.com. |
|
| Phone Orders |
| Phone orders are gladly accepted. Phone orders will be repeated back to customer for accuracy and a faxed confirmation will be sent. Any incorrect data should be brought to our attention at the time order is confirmed to prevent your order being made with the wrong specifications. Phone orders are accepted at dealer's responsibility. No credit will be given for blinds made to the wrong specification. |
|
| Fax Orders |
| Fax orders will be confirmed within 24 hours. |
|
| Web Orders |
| Web orders are confirmed automatically at www.htwfonline.com. |
|
| Cancellation or Change Order |
| Important! Due to the customized nature of our products, we can not accept changes or cancellations after orders have been put into production. |
|
| Order Tracking/Order Status |
| To track your order or check the status of your order, please call customer service and provide them with the work order number (800)879-9512. |
|
| Lead Time |
| Typically, custom orders (less than 25 units) are manufactured and shipped within 5 business days. All custom and stock orders are subject to inventory availability. Orders placed after 3:00pm are considered as next day business. Blossom® Roman Shades and New~view® Shades will be shipped out within 2 weeks. |
